About Jessica
"Do your little bit of good where you are; it’s those little bits of good put together that overwhelm the world." - Desmond Tutu
Jessica Hatchett is a dynamic sales and customer experience professional with over 16 years of expertise in driving revenue growth and enhancing customer success within a variety of industries at leading companies such as Tesla, NinjaOne, Kendra Scott and Austin's own STRÜB Residential. With the proven ability to lead and collaborate effectively with teams, Jessica consistently delivers tailored customer experiences that boost sales and achieve high CSAT scores. Jessica is a proud graduate of Baylor's Executive MBA program (Sic 'Em, Bears). She refers to herself as a Perpetual Student and is dedicated to continuous learning and professional development as shown through the vast list of certifications she has earned over the years. Jessica is passionate about fostering strong client and customer relationships and implementing innovative strategies that elevate overall business success. She's looking forward to returning to her career true love of residential real estate sales. Jessica initially earned her real estate license in 2010 and worked as a Realtor in Austin, Texas until 2017.
Jessica hails from a small town in east Texas called Jacksonville where she grew up. She attributes her personable approach to business to the influences of this small town and the amazing people in it. Kindness, friendliness, compassion and empathy for others are paramount to Jessica and are the cornerstones of her personal and professional life. She is the Dog Mom to a husky-mix rescue, Layla and the Aunt to the very best kiddos on earth... and no, she is not biased at all :) When Jessica is not having a deep conversation with someone you can find her behind a book or walking her neighborhood in wonder.
Clients Are Family
As Jessica's client you will become a part of her business family. She strives to look out for your best interests before, during and after the close of your real estate transaction just as if you are an actual member of her family. That's how much clients mean to Jessica. She is honored by every transaction you entrust to her.
Expansive Business Expertise
Jessica's vast and well-rounded business experience is not limited to the real estate industry. She earned an MBA from Baylor University in 2018. Jessica has expertise in sales and customer success that spans the tech, automotive and fashion retail industries in addition to 7 years of residential real estate sales experience in Austin, Texas.
Love For Austin, Texas
Jessica has lived and worked in the wonderful city of Austin for 20+ years and is proud to call herself an Austinite. She moved to ATX in 2003 and graduated from the University of Texas at Austin with a Bachelors Degree in Advertising prior to entering the professional world as a Realtor.